Linking optik box to ipad

[wireless]

We have been trying all night to link our ipads to our digital box. We have reset the box, we are hooked up to our home wifi (telus), it generates the codes and the codes come up on our ipads, but it continues to say cannot connect, make sure yoy are on the same home wifi. What the heck is wrong????


More... (https://forum.telus.com/t5/Internet-TV-Home-Phone/Linking-optik-box-to-ipad/m-p/68671#M10672)