Tech support

[wireless]

What exactly is 24/7 tech support. I'd like to speak to a real person. They have who knows how many ways to give them money but when it comes to getting some help on a Sunday afternoon because my optic box says initializing, I can't speak to anyone. So frustrating

More... (https://forum.telus.com/t5/Internet-TV-Home-Phone/Tech-support/m-p/70153#M11089)