No Promised Fiber Yet - thinking of leaving TELUS after nearly 40 years.
 

Over Two years ago I was promised by a local TELUS manager that Pure Fibre would be in our town of Redcliff, Alberta within 18 months. As of today there is no sight of it. Local TELUS employees seem to think that it is years away if ever, and so were left with a super sad 15Meg Adsl offering as our only Internet option. Clearly this is pathetic, and unacceptable. Meanwhile Shaw is offering today 300Meg Cable Internet Service. TELUS is so far behind the times in this area it is sad and embarrassing. And I cannot seem to get any straight answer from the company as to when Pure Fiber will arrive here which is even worse. I am well aware these plans are made years in advance so someone should be able to tell me exactly when this ridiculous lack of service will be improved in this area.

If I can't get any answer I guess I will have little choice but to abandon TELUS forever. I do not want to change but it seems I am being forced.


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