No dial tone or net, need quick help with using a usb dial up stick plz

[wireless]

As of 3 am last night, my phone tone went dead along with my net. I am a valued paid up to date customer. I am desperately needing this phone & net, & of all days too as tomorrow any help won't help won't do. I tired online chat help & I can't even use that with telus to find out what is up, as it won't give me the option to link...Are systems down in the Salmon Arm Area anywhere?


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