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Old 11-27-2012, 01:52 AM
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Default Telus Call Centers now offshored?

Usually I go for a long time without needing to call 611. In fact I haven't needed to call them for more than a year. But in the past month, I had 2 matters, one billing and one feature for couple of many phones in the family. I called 5 times for those 2 matters and got different CSRs each time. ...

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