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Old 01-22-2019, 06:43 AM
wireless wireless is offline
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Default Slow Gigabit Connection on TELUS PureFibre

Is anyone having a slow Gigabit connection on TELUS PureFibre?

I recently upgraded from PureFibre Internet 300/300 to a Gigabit, and am not getting anywhere close to the upto 950//750 as advertised. This is thru a hardwired connection to the modem directly from my PC. I am getting roughly 350 mbps down and 700 up via the TELUS Speedtest website. However I’m getting better results via the Fast.com website with sometimes hitting 800+ mbps down and 700 mbps up. Which of these are true? Telus PureFibre Technical Support told me that their back office informed them that they do not have the servers in place to accurately test the Gigabit connection. After troubleshooting the connection with them, they had me run download tests on 3 of my devices simultaneously, and concluded that I was averaging 300+ mbps down on each, and that I was indeed getting around the Gigabit speed. Is this correct? Any insight on this?

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