'You're gonna lose your money': Air Canada online glitch leaves retiree on hook for flight he didn't book - Calgaryn.com

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'You're gonna lose your money': Air Canada online glitch leaves retiree on hook for flight he didn't book

11-19-2018, 03:00 PM

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'You're gonna lose your money': Air Canada online glitch leaves retiree on hook for flight he didn't book

A retiree is fighting back after Air Canada charged him for a flight he unknowingly booked and never took. An e-commerce expert says he's one of millions of Canadians at the mercy of confusing and complicated online rules that protect businesses over consumers.

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