Norton 360 not working after transferring the subscription

[wireless]

I canceled my Norton 360 on my laptop as I was trying to transfer to my iPad. Now, neither one works. I cannot even reinstall it on my mac as I get the following:

Norton 360 with lifelock basic plus is not active because your subscription has been transferred

If I try to activate, I get an invalid pin erroe. I have contacted Telus and Norton and tried all kinds of voodoo stuff (install, uninstall, turn on and off, delete, remove device, ...). Still does not work. I get the following error on my mac:




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