North Vancouver constant service interruptions

[wireless]

I've had a service person attend twice in the last couple weeks. I would like an honest answer as to whether there are system deficiencies in my area. I am unable to rely on my Internet for work, and my son who is a computer science major is about to move out of the house as he is so frustrated with my Internet. is this going to be rectified, or do I have to change providers?

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