30% Decrease in DL & UL Speeds on Fibre since late Nov. 2017

[wireless]

I have had TELUS Fibre internet for just over 2 years. Year 1 had me on the 100x20 package as that was all that was available, but Year 2 and now I have been on 150x150.

I am also part of the Sam Knows & the CRTC Broadband Measurement Project and it would appear my speeds have fallen an average of 30% in the past 3 weeks. My bill certainly hasn't dropped 30% either.

I have analyzed nearly everything on my end, restarted my wifi router, made sure it's on the least congested 5GHz channel, do NOT use 2.4GHz, and looked at my SamKnows analysis, whose "box" is plugged directly into the TELUS Modem via ethernet for the readings.

Can anyone at TELUS explain this sudden decrease? I am located in the South Surrey (Morgan Heights) area as well where a very large fibre buildout has taken place over the last year.
https://bhzof35755.i.lithium.com/t5/...e?v=1.0&px=999

https://bhzof35755.i.lithium.com/t5/...e?v=1.0&px=999




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