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Old 12-18-2016, 04:33 AM
wireless wireless is offline
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Join Date: Feb 2012
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Default How to get my email working???

I'd like to ask for help getting my TELUS email set up properly. Several days ago, TELUS contacted me via land-line and told me that my email address needed to be changed due to a security issue. I am using Outlook Express (Win XP) as my email application. Today, I changed my email address both on Outlook Express and my TELUS user account.

However, I am still getting incoming emails on Outlook Express directed to my old email address and I am unable to receive or send emails using my new email address. I tried contacting the TELUS Help Line for assistance but was unsuccessful due to a 45 minute hold.

Does anybody have any suggestions reference what I need to do to get my email working again with my new address? I can't seem to figure out what I am doing wrong...


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