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Response to escalating an issue to management team
I'm wondering if anyone can tell me how long it takes them, on average, to get back to you. The website said 24 hours, and they didn't contact me in that time. Now we're into a weekend, so I don't expect a response until at least Monday.
Also, if you don't get the issue settled by this route, what is next? A formal complaint to the CRTC? More... |
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