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#1
10-15-2018, 11:50 AM
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Rogers, Fido and Bell call centre workers penalized for reducing plans, offering credits
 Current and former employees describe how incentive systems at call centres for Rogers, Fido and Bell mean agents who decrease service plans suffer penalties, leading to a culture of "doing as little as possible" for the customer.More... From http://start.westnet.ca News News Provided By WestNet Wireless Internet 
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