Another user with a downed line - Hazardous

[wireless]

Impossible to get through either by phone or chat.
It's been down for 8 months and I still can't get anyone to look at fixing the issue.
The line(s) are all curled up in my neighbour's yard to avoid them getting tangled up in cars driving by.
Totally unacceptable that TELUS has their product hanging from a pole that could be considered a hazard and I can't get them to fix it, perhaps if I put it back on the road, then they might get the message.
If anyone but a chatbot at TELUS would like to reach me, RESPOND.


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