Cutting back alley to bury the cable

[wireless]

I am building my new house, and it is almost completed. I asked TELUS to come to install the internet. They found that they need to cut my back alley to bury the cable. So one of your contractors came here on December 14, 2023 and told me they will do it as soon as possible. But three months have past, and there have been no updates about this issue. We really need to move to the new house with internet now. Do you have any solutions for it?


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