admin
09-20-2013, 03:21 AM
I work in a Bell Mobility Call Centre and feel the need to comment on the Customer Satisfaction Survey's that are often sent out after you speak with a CSR. The response you make to question 1 has a direct impact on the CSR's employment and the amount of money they make. Their incentive is based...
More... (http://www.howardforums.com/showthread.php/1811044-Customer-Satisfaction-Survey?goto=newpost)
More... (http://www.howardforums.com/showthread.php/1811044-Customer-Satisfaction-Survey?goto=newpost)