Issues with changing plan from BB to LTE

[wireless]

So I've purchased a Samsung S3 and a new micro sim card (bought sim from a Wireless Wave store). I tried to update my existing plan to an LTE plan and nobody could make the change! Has this happened to anybody else?

More... (http://www.howardforums.com/showthread.php/1780175-Issues-with-changing-plan-from-BB-to-LTE?goto=newpost)