PDA

View Full Version : What's the fine line between advocating for yourself and being a difficult customer?


wireless
11-10-2012, 12:22 PM
This obviously applies to more than just Rogers, but I'm just wondering: can anyone in the industry point out what a customer would have to say to wind up with a special note that they're a tricky/difficult/unpleasant customer? Besides the obvious (profanity, personal abuse, intimidation, etc.)...

More... (http://www.howardforums.com/showthread.php/1781582-What-s-the-fine-line-between-advocating-for-yourself-and-being-a-difficult-customer?goto=newpost)