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View Full Version : Four days and still can't view/edit channel selection on My Account website.


wireless
03-20-2017, 07:06 PM
Since Friday March 17, I've been unable to view or edit my Telus Optik channel selection through the My Account website. Every time I select "Manage Channels" I get the following:
https://bhzof35755.i.lithium.com/t5/image/serverpage/image-id/5548i534677526F388F56/image-size/large?v=1.0&px=999
I was only able to make changes to my selection by contacting Telus support.

What's the use of having self-service options if they don't work?

- Dave Ducharme


More... (https://forum.telus.com/t5/Internet-TV-Home-Phone/Four-days-and-still-can-t-view-edit-channel-selection-on-My/m-p/70687#M11226)