Channel Subscription

[wireless]

So on Sunday I had added a channel package to my account on my optic TV and now on Tuesday the channels still come up in black and when I put on just my subscribed channels they don't show up and when I do all channels on my guide it shows the channels but they're black and when I click on them they just give me the option to press OK and then it says view options and when I could give you options it says I'm already subscribe to the channel so I don't know what to do How do I make it so that I can watch those channels?

More... (https://forum.telus.com/t5/Internet-TV-Home-Phone/Channel-Subscription/m-p/70761#M11244)