wireless
07-05-2017, 08:11 PM
I was booked in an appointment today 1-3 pm Nobody showed up!! So, I called TELUS and TELUS said that Theres was a glich in the system and the tech guys didnt receive the order to come install. The rep said the earliest appointment is next week??? i'vd already waited a week for the internet, they tell me to wait another week?????OF course im not gonna accept that, so the rep pass the case to a manager. the manager was "nice" and told me that she will call the tech guy and see if he can come in today or tomorrow and will call me back to confirm. SO I ACTUALLY BELIEVED HER!!!!!!!! WAITED FOR 40MIN AND NOBODY CALLED ME BACK!
More... (https://forum.telus.com/t5/Internet-TV-Home-Phone/Worst-Customer-Service/m-p/74189#M12101)
More... (https://forum.telus.com/t5/Internet-TV-Home-Phone/Worst-Customer-Service/m-p/74189#M12101)