wireless
07-24-2017, 05:10 PM
So I've been having a problem in the last month where a dsl line from Telus that had been working more or less fine for the last 2 years started randomly dropping the connection every now and then, with no apparent pattern. Because it keeps dropping this way, apparently, the telus equipment keeps automatically dropping my connection profile to a lower speed, so that most of the time I end up with a measly 1 to 2 mbit connection rate out of the 6 mbit I have been paying for.. Ugh.
Well, I live in a rural area, on Denman Island, and the techs see a clear line when they do an analysis, even though I am somewhat on the edge of the max distance to the telco hub. Clearly if it has been working fine and has stopped working something has degraded on their end, and I am assuming the onus is on them to fix their lines.
Lately I have been having this vague notion based off of something I recall hearing back when I worked tech support myself.. Could it possibly be something as strange as birds landing on a telephone line somewhere along the road causing it to become unhinged in some way and dropping the signal?
More... (https://forum.telus.com/t5/Internet-TV-Home-Phone/Sporadic-signal-drops-on-telus-connection-in-rural-area/m-p/74776#M12266)
Well, I live in a rural area, on Denman Island, and the techs see a clear line when they do an analysis, even though I am somewhat on the edge of the max distance to the telco hub. Clearly if it has been working fine and has stopped working something has degraded on their end, and I am assuming the onus is on them to fix their lines.
Lately I have been having this vague notion based off of something I recall hearing back when I worked tech support myself.. Could it possibly be something as strange as birds landing on a telephone line somewhere along the road causing it to become unhinged in some way and dropping the signal?
More... (https://forum.telus.com/t5/Internet-TV-Home-Phone/Sporadic-signal-drops-on-telus-connection-in-rural-area/m-p/74776#M12266)