wireless
08-13-2017, 05:33 AM
I ordered a pack from the " manage my channels" feature. It said to wait 15 minutes. Well it has been 3 hours and I have reset my optik box twice and still nothing.
I tried to order it again and it says I have an order in process and to wait 15 mins and then call.
Well they are not open now.
I really wanted to start GOT tonight. It was my Saturday night plans lol ( sigh)
Anyone know if this is because they are closed? Will the order not go through until someone can manually put it through or something?
Which would be very stupid. What's the point of having this feature if that is the case
More... (https://forum.telus.com/t5/Internet-TV-Home-Phone/Ordered-a-pack-channel-from-my-tv-and-it-is-not-showing-up-hours/m-p/75405#M12468)
I tried to order it again and it says I have an order in process and to wait 15 mins and then call.
Well they are not open now.
I really wanted to start GOT tonight. It was my Saturday night plans lol ( sigh)
Anyone know if this is because they are closed? Will the order not go through until someone can manually put it through or something?
Which would be very stupid. What's the point of having this feature if that is the case
More... (https://forum.telus.com/t5/Internet-TV-Home-Phone/Ordered-a-pack-channel-from-my-tv-and-it-is-not-showing-up-hours/m-p/75405#M12468)