Slimline 2 remote not working

[wireless]

Hi. My slimline 2 remote is not working. I have replaced the batteries twice and tried to reset it. The green led next to optic button flashes when I press guide (or anything else on the remote) but the remote does not respond. I have also reset the pvr. Still nothing. Help!

More... (https://forum.telus.com/t5/Internet-TV-Home-Phone/Slimline-2-remote-not-working/m-p/76424#M12807)