Optic tv stopped working; stuck on initializing

[wireless]

My tv worked for months and then when I tuned it on one day, it said your optic tv digital box is initializing. It's been stuck on that for days. I have two other tvs in the house that work fine. I've unplugged and replugged everything and that didn't do anything. I have an ipv5050 box, a slimline2 remote and a sony tv. The bars on the box are stuck on one and is red. Any help please.


More... (https://forum.telus.com/t5/Internet-TV-Home-Phone/Optic-tv-stopped-working-stuck-on-initializing/m-p/76430#M12811)