Data Usage is off the radar

[wireless]

I subscribed to PikTV in early September. Coincidentally since then, my daily data usages have skyrocketed. Pre PikTV an average month would be 30-40 GB. Now, mid Aug-Sept was 84. Sept-Oct was 176 !! And now only 10 days into this billing cycle it's at 71gb. Our computer habits and uses have not changed in the past year, no new devices, we're not gamers, we don't stream movies or music. (I know, boring right :-) . We only sub to PikTV as it seemed economical for the little tv we do watch. I have "chatted" with Telus numerous times about the issue and have tried all their suggested remedies. Finally a service tech came to our house last week and declared that the issue was "my profile" had been set up wrong and that PikTV was registering data usage, even though it's not supposed to do. He assured me that the profile was changed and that there should be no problem moving forward. However that was last Thursday and according to My Account I'm still using an average of 7GB per day. with no logical explanation.
There is a lot of knowledgable people in this Forum so I thought I would reach out to see if others have had similar issues and if there are any other solutions, other than cancelling PikTV and all my Telus services.


More... (https://forum.telus.com/t5/Internet-TV-Home-Phone/Data-Usage-is-off-the-radar/m-p/77773#M13441)