Been on hold for 4 days

[wireless]

Service was disconnected. I paid my bill 4 days ago and I've been on hold for over 30 minutes every time I've called to have it reconnected. Currently on hold for over an hour. This is ridiculous since I've been calling different times different days and my account is already updated showing fully paid up. Should this not trigger someone to automatically reconnect my service? Anyway I would love it if someone online could help me. Also your live chat doesn't appear to work on mobile. Thanks for your help.

More... (https://forum.telus.com/t5/Internet-TV-Home-Phone/Been-on-hold-for-4-days/m-p/78772#M13841)