wireless
12-01-2017, 05:29 PM
Hi all,
Just wanted to see if anyone has any advice: I'm on the 250 Pure Fibre in Vernon, and am having quite a few issues over the last couple of months. At first, everything was good, but certain things seem to keep popping up now -
My PVR recordings just aren't working right - quite often, they are dropping out requiring me to restart the box to even get back to the menues - watching a program whilst it's recording is generating error messages some of the times, sometimes now.
My wired internet is great, but I'm having isuses with my wireless - again, only at times - my 2.4g won't recognize my password at all, but only some of the times, other times it works fine - I've checked and re-checked the password and haven't changed it, but I keep getting 'authentication error' My 5g works for the most part, but once or twice a week I'm getting 'failed to obtain IP address' issues for awhile, but then it starts to work fine again. I've tried in all different locations in my house, including standing right next to the modem/router.
Does this sound like it could be a hardware issue to anyone, as the problems are varied and happen only sometimes, but then other times, it's just fine?
Thanks very much for reading!
More... (https://forum.telus.com/t5/Internet-TV-Home-Phone/Pure-Fibre-250-issues-in-Vernon/m-p/79375#M14011)
Just wanted to see if anyone has any advice: I'm on the 250 Pure Fibre in Vernon, and am having quite a few issues over the last couple of months. At first, everything was good, but certain things seem to keep popping up now -
My PVR recordings just aren't working right - quite often, they are dropping out requiring me to restart the box to even get back to the menues - watching a program whilst it's recording is generating error messages some of the times, sometimes now.
My wired internet is great, but I'm having isuses with my wireless - again, only at times - my 2.4g won't recognize my password at all, but only some of the times, other times it works fine - I've checked and re-checked the password and haven't changed it, but I keep getting 'authentication error' My 5g works for the most part, but once or twice a week I'm getting 'failed to obtain IP address' issues for awhile, but then it starts to work fine again. I've tried in all different locations in my house, including standing right next to the modem/router.
Does this sound like it could be a hardware issue to anyone, as the problems are varied and happen only sometimes, but then other times, it's just fine?
Thanks very much for reading!
More... (https://forum.telus.com/t5/Internet-TV-Home-Phone/Pure-Fibre-250-issues-in-Vernon/m-p/79375#M14011)