Number 1 on call display not showing up when long distance call received

[wireless]

Up until 2 weeks ago every long distance call that came in would show the number 1 in front of the area code on my desk set. 2 weeks ago something changed and I had to set up a totally new voice mailbox and other settings changed. Can't get the number 1 to show up anymore. Therefore I can't return calls from the call display and numbers that I have previously programmed in my phone list, don't show the callers name anymore.

Has anybody experienced this probelm?


More... (https://forum.telus.com/t5/Internet-TV-Home-Phone/Number-1-on-call-display-not-showing-up-when-long-distance-call/m-p/79754#M14125)