wireless
12-26-2017, 08:51 PM
Hey guys,
I have no idea what to do, I spent hours on the phone with Telus support today trying to solve this.
Everything was perfect last night, Internet devices on the Netgear R8500 router and TV's on the VEN501 AP, overnight things got really messed up. The Optik TV now reports its default gateway as the R8500's IP Adress, and none of the Optik TVs work. Even when the AP is disconnected this does not seem to bother the TVs and they go on "Initialzing" but get stuck on this screen.
My theory is that the Optik TV's have some how connected to the wrong network, but I can do nothing to solve this. The option to link via WPS never comes up, even when the AP is unplugged etc, and the PVR box and all other boxes show "Linked" even when the AP that has the link is unplugged and completely offline.
I am at a loss as to what to do. What can be done to get the Optik TV's back on the VEN501 AP instead of them connecting to my R8500?
Thank You!
More... (https://forum.telus.com/t5/Internet-TV-Home-Phone/Optik-TV-Connecting-to-Netgear-network-instead-of-VEN501-AP/m-p/80854#M14389)
I have no idea what to do, I spent hours on the phone with Telus support today trying to solve this.
Everything was perfect last night, Internet devices on the Netgear R8500 router and TV's on the VEN501 AP, overnight things got really messed up. The Optik TV now reports its default gateway as the R8500's IP Adress, and none of the Optik TVs work. Even when the AP is disconnected this does not seem to bother the TVs and they go on "Initialzing" but get stuck on this screen.
My theory is that the Optik TV's have some how connected to the wrong network, but I can do nothing to solve this. The option to link via WPS never comes up, even when the AP is unplugged etc, and the PVR box and all other boxes show "Linked" even when the AP that has the link is unplugged and completely offline.
I am at a loss as to what to do. What can be done to get the Optik TV's back on the VEN501 AP instead of them connecting to my R8500?
Thank You!
More... (https://forum.telus.com/t5/Internet-TV-Home-Phone/Optik-TV-Connecting-to-Netgear-network-instead-of-VEN501-AP/m-p/80854#M14389)