Optik Tv app

[wireless]

Is anyone else experiencing problems with the optik tv app? I keep getting an error message with a reference number at the bottom to contact my administrator. I have tried deleting the app, reloading it, resetting my account but nothing works.

More... (https://forum.telus.com/t5/Internet-TV-Home-Phone/Optik-Tv-app/m-p/81951#M14853)