Optik tv app

[wireless]

Optik tv app is not working on iOS phone or iPad. Crashes every 10 or so minutes. Can no longer playback recordings. Have tried Telus support but the fellow I talked to knew less about it than I did. I give him credit for trying and calling back but he clearly wasn’t getting support either. So Telus how do I get this to work? Thanks


More... (https://forum.telus.com/t5/Internet-TV-Home-Phone/Optik-tv-app/m-p/83489#M15575)