Ever since Telus reset our modum we cant get all the devices to connect to our Telus wi-fi.

[wireless]

We have 2 cell phones, one computer, a tablet & a Kobi. Back in January, Telus had us reset our router/modem & then they did a reset at their end. Immediately thereafter we changed our password & connected our cell phones to wifi, no problems, I attempted to connect the computer several days later & could not get a wifi connection, even though it said the computer was connected. We had one cell disconnected from auto connected & noticed that the computer would them connected to wifi . We noted at that time that the IP address extension of . .....1.68 seemed to be a common issue. A month ago we contacted Telus again in an attempt to correct the problem, again everything was rebooted etc, but as it didnt work, they blamed it on the cell phone as the their system & mine show that the device is connected. They advised us to check our phone out with our provider. We have no issue connecting to other wifi providers on any of our devices, so it is something to do with Telus. Our IP devices & Option TV start with an IP .1.64 extension through to 1.72 & all IP extensions seem to work except 1.68. I cant be without my computer for long or my cell phone, & each time Telus resets us, it is crap shoot as to what device gets the IP extension of 1.68, which will not connect to our wifi. Anyone know how to deal with this issue?


More... (https://forum.telus.com/t5/Internet-TV-Home-Phone/Ever-since-Telus-reset-our-modum-we-cant-get-all-the-devices-to/m-p/84379#M15955)