wireless
07-15-2018, 01:38 AM
I was able to watch Optik on the go from my work laptop, however now when I attempt to login from my home PC or another laptop I am getting the 'Sorry Something Unexpected Happened LP1008' error.
The browser console is showing an authorization error 401. Also I notice in the URL there is a device ID that is being passed to the app?
Is the app being locked down to specific device that first watches it?
I couldnt find anywhere in setting or under my account that shows any device set to Optik On The Go, could I please get some assistance with this?
https://bhzof35755.i.lithium.com/t5/image/serverpage/image-id/7596i7DEC05DD4F529981/image-size/large?v=1.0&px=999
More... (https://forum.telus.com/t5/Internet-TV-Home-Phone/Telus-Optik-On-The-Go-does-not-work-from-web-Error-LP1008/m-p/87501#M17402)
The browser console is showing an authorization error 401. Also I notice in the URL there is a device ID that is being passed to the app?
Is the app being locked down to specific device that first watches it?
I couldnt find anywhere in setting or under my account that shows any device set to Optik On The Go, could I please get some assistance with this?
https://bhzof35755.i.lithium.com/t5/image/serverpage/image-id/7596i7DEC05DD4F529981/image-size/large?v=1.0&px=999
More... (https://forum.telus.com/t5/Internet-TV-Home-Phone/Telus-Optik-On-The-Go-does-not-work-from-web-Error-LP1008/m-p/87501#M17402)