wireless
12-02-2018, 06:16 PM
So here is a strange situation. I have two optik TV boxes. One is a VIP5662W and the other one is a UIW4001. I am trying to connect an RCA soundbar using the TOSLINK. I have the sound option set to Stereo. I get audio for all the Optik channels for the TV. What I don't get is audio for Netflix. Both settop boxes have been rebooted. Both settop boxes are doing the exact same thing. Dolby stereo option has been tried but that makes matters worse, in the fact that I get no audio at all, so I must use Stereo.
I tried calling Telus but they don't show any issues or troubles in there guides and pretty much told me it was a netflix issue. Not sure how that could be as I am using the Netflix app on channel 422. My HDMI connection works fine on my upstairs amp. Only the TOSLINK has an issue.
Anyone else run into this issue? Please don't tell me to use the HDMI connection as I don't have that option in this configuration, plus I cannot see why the TOSLINK has audio for all other channels except Netflix. Looks like a software bug to me.
More... (https://forum.telus.com/t5/Internet-TV-Home-Phone/No-audio-for-Netflix-using-TOSLINK/m-p/92158#M19360)
I tried calling Telus but they don't show any issues or troubles in there guides and pretty much told me it was a netflix issue. Not sure how that could be as I am using the Netflix app on channel 422. My HDMI connection works fine on my upstairs amp. Only the TOSLINK has an issue.
Anyone else run into this issue? Please don't tell me to use the HDMI connection as I don't have that option in this configuration, plus I cannot see why the TOSLINK has audio for all other channels except Netflix. Looks like a software bug to me.
More... (https://forum.telus.com/t5/Internet-TV-Home-Phone/No-audio-for-Netflix-using-TOSLINK/m-p/92158#M19360)