wireless
12-04-2018, 04:57 PM
Hey everyone, I was wondering if this is accurate. I was speaking to a Telus rep over the phone because i had to cancel my internet as I'm moving out of the country. I asked how do I return the internet modem (the new advanced modem for fibre) and they said I didnt need to as it is tied to the address and not the individual. I live in a condo unit downtown Calgary so maybe this is why? Please advise just in case she may be misinformed. Thank you all.
More... (https://forum.telus.com/t5/Internet-TV-Home-Phone/Internet-modem-tied-to-address-No-need-to-return-to-Telus/m-p/92247#M19414)
More... (https://forum.telus.com/t5/Internet-TV-Home-Phone/Internet-modem-tied-to-address-No-need-to-return-to-Telus/m-p/92247#M19414)