Issue when adding or removing a channel or theme pack

[wireless]

When I go to MyTelus account to change theme packs / my optik tv package, I always get redirected to "order.fibre.telus.com...." where im being asked to sign up for a new service. Is there any way around this? I'd like to change theme packs without having to call anyone.


More... (https://forum.telus.com/t5/Internet-TV-Home-Phone/Issue-when-adding-or-removing-a-channel-or-theme-pack/m-p/98203#M21858)