wireless
03-29-2021, 02:28 AM
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I have a number of complaints following installation of fibre cable on my property in summer 2020. I didn't argue about whether or not you had the right to enter my property and carry out the installation however I did not agree to having my yard destroyed in the process. For some unknowable reason your engineers decided to put in one of those ugly boxes right near my garage when they had plenty of room closer to the street. Then they came and opened the hole I don't know how many times and destroyed more of my lawn every time.
Now I have a mud pit around the box, scattered stones everywhere and mud through my gate area. Almost impossible to get around the side of the house without tracking muck into the garage. Photos attached.
I know you say you will remediate the situation but I think that means tossing a handful of grass seed in the muck and leaving it to me to fix.
Not good enough. I spent good money to put sod throughout that area two years ago when I removed a garden the former owner built there. I pay a landscaper to treat my yard in the spring and all of that work has been wasted in that area.
I want the entire properly remediated which means sod. Clean up all the muck and stones. Properly grade the area around that horrible box and leave me something my landscaper can work with.
Let me know what you intend to do.
David Anderson
More... (https://forum.telus.com/t5/Internet-Home-Phone/Yard-Damage-from-Fibre-Installation/m-p/117401#M28859)
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I have a number of complaints following installation of fibre cable on my property in summer 2020. I didn't argue about whether or not you had the right to enter my property and carry out the installation however I did not agree to having my yard destroyed in the process. For some unknowable reason your engineers decided to put in one of those ugly boxes right near my garage when they had plenty of room closer to the street. Then they came and opened the hole I don't know how many times and destroyed more of my lawn every time.
Now I have a mud pit around the box, scattered stones everywhere and mud through my gate area. Almost impossible to get around the side of the house without tracking muck into the garage. Photos attached.
I know you say you will remediate the situation but I think that means tossing a handful of grass seed in the muck and leaving it to me to fix.
Not good enough. I spent good money to put sod throughout that area two years ago when I removed a garden the former owner built there. I pay a landscaper to treat my yard in the spring and all of that work has been wasted in that area.
I want the entire properly remediated which means sod. Clean up all the muck and stones. Properly grade the area around that horrible box and leave me something my landscaper can work with.
Let me know what you intend to do.
David Anderson
More... (https://forum.telus.com/t5/Internet-Home-Phone/Yard-Damage-from-Fibre-Installation/m-p/117401#M28859)