wireless
04-24-2021, 05:58 AM
For the last many months, the MyTelus website has not been working.
I can login OK and see my Overview just fine, but when I click on any of the tabs like Internet or Home Phone, etc., I always get this error message - "Looks like something went wrong! Please Try again."
And however many times I try, the same error keeps coming up!
I called Support and they tried to help me - I was asked to change my password, which I did and then the MyTelus seemed to work OK.
But again today the same error keeps appearing.
As a result I cannot manage my section and this is getting WAY too frustrating!
I don't know what else to do and support does not seem to be able to help fix this issue.
Any suggestions anyone?
More... (https://forum.telus.com/t5/Internet-Home-Phone/MyTelus-Website-not-working/m-p/118162#M29092)
I can login OK and see my Overview just fine, but when I click on any of the tabs like Internet or Home Phone, etc., I always get this error message - "Looks like something went wrong! Please Try again."
And however many times I try, the same error keeps coming up!
I called Support and they tried to help me - I was asked to change my password, which I did and then the MyTelus seemed to work OK.
But again today the same error keeps appearing.
As a result I cannot manage my section and this is getting WAY too frustrating!
I don't know what else to do and support does not seem to be able to help fix this issue.
Any suggestions anyone?
More... (https://forum.telus.com/t5/Internet-Home-Phone/MyTelus-Website-not-working/m-p/118162#M29092)