Customers call out banks for increasing fees during pandemic while profits are up

[news]

https://i.cbc.ca/1.6032903.1621456020!/fileImage/httpImage/image.jpeg_gen/derivatives/16x9_460/audrey-williams.jpeg Bank customers from TD, BMO, CIBC and Scotiabank are fuming over increases to fees and service charges, which they say are particularly galling during a pandemic, when many Canadians are struggling to make ends meet. A banking critic says Ottawa needs to step in.


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