Telus keep billing me even after I closed the account.

[wireless]

I have close my telus account for since 2018 but I am still getting email saying I own Telus? I have called and Telus billing agent told me my account has been closed. In the last 3 month I have receive email from Telus that I am still being bill. What is going on? Is this a scam?


More... (https://forum.telus.com/t5/Internet-Home-Phone/Telus-keep-billing-me-even-after-I-closed-the-account/m-p/119538#M29531)