wireless
07-05-2021, 12:50 PM
I have access to 3 networks, and I have 2 modems because of the distance between my computer location and my Optik TV.
I have been logged into the 4G network, but noticed that I also have access to a 5G network, but did not try to access it. Today, I decided to try and had no problem when I was using my IPad mini, but when I tried to log in on my PC, I was met with the following: "Enter Network Security Key' and when I entered the key, I was informed that this # was incorrect. I was instructed to click the button on the modem as an alternate method. But, since I have 2 modems I am uncertain as to which modem I should try. I am very hesitant to start "pushing buttons" because I do not want to lose both my internet and TV reception.
Very puzzled as to why the Apple IPad can connect, but the PC won't.
More... (https://forum.telus.com/t5/Internet-Home-Phone/Connecting-to-5G-network/m-p/119423#M29505)
I have been logged into the 4G network, but noticed that I also have access to a 5G network, but did not try to access it. Today, I decided to try and had no problem when I was using my IPad mini, but when I tried to log in on my PC, I was met with the following: "Enter Network Security Key' and when I entered the key, I was informed that this # was incorrect. I was instructed to click the button on the modem as an alternate method. But, since I have 2 modems I am uncertain as to which modem I should try. I am very hesitant to start "pushing buttons" because I do not want to lose both my internet and TV reception.
Very puzzled as to why the Apple IPad can connect, but the PC won't.
More... (https://forum.telus.com/t5/Internet-Home-Phone/Connecting-to-5G-network/m-p/119423#M29505)