wireless
09-19-2021, 01:32 AM
I was approved for internet for good, I was sent an invoice before the installation saying it would cost $9.95/month so I was under the impression that's what it would cost. The guy came and installed everything and he guaranteed I would get "the internet for good price" I checked mytelus account afterwards and it says I have to pay $95/month. I was not informed of this before or during the installation and if I had known this I would not have had it installed. I'm on disability and cannot afford this at all. Why did this happen? My first bill date is in 5 days and I wont be home for them to come and uninstall it before then so I'm going to be charged for something I didn't expect or agree to.
Hoping this was a mistake and not a way to trick and exploit low income people.
https://forum.telus.com/skins/images/5306C78066CE1627C4DF577939661FBE/responsive_peak/images/image_unmoderated.gifhttps://forum.telus.com/skins/images/5306C78066CE1627C4DF577939661FBE/responsive_peak/images/image_unmoderated.gifhttps://forum.telus.com/skins/images/5306C78066CE1627C4DF577939661FBE/responsive_peak/images/image_unmoderated.gif
More... (https://forum.telus.com/t5/Internet-Home-Phone/Why-am-I-being-charged-almost-full-price-for-internet-for-good/m-p/120841#M29859)
Hoping this was a mistake and not a way to trick and exploit low income people.
https://forum.telus.com/skins/images/5306C78066CE1627C4DF577939661FBE/responsive_peak/images/image_unmoderated.gifhttps://forum.telus.com/skins/images/5306C78066CE1627C4DF577939661FBE/responsive_peak/images/image_unmoderated.gifhttps://forum.telus.com/skins/images/5306C78066CE1627C4DF577939661FBE/responsive_peak/images/image_unmoderated.gif
More... (https://forum.telus.com/t5/Internet-Home-Phone/Why-am-I-being-charged-almost-full-price-for-internet-for-good/m-p/120841#M29859)