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wireless
12-07-2021, 04:24 AM
Looking for advice... I have my home set up with a number of smart home devices...well dozens and dozens actually. We just got upgraded to a fibre connection this last summer and I am now on the 1G Purefibre internet plan and also have the optic TV. After the initial hook-up, I went through a month and a half of pain and frustration, and at least 3 visits from tech support, trying to get everything working the way I thought it should. In the end, with a hardwired connection to the Xbox and leaving the older T3200 gateway in, instead of the newer white cylindrical one (because the smart home devices found it easier to connect to the 2.4G channel when separated from the 5G channel on the T3200 and the range extenders they gave me as my house is close to 4000sqft) I was finally getting decent speeds and seemed to have everything running. What I have noticed over the past few months is that the WIFI has become spotty or intermittent and often some of the smart home devices lose their connection. Sometimes this is resolved with a reset of the gateway, but sometimes this means going in and reconnecting the smart home device again after resetting the gateway once/if I discover that the device has lost connection. This has become pretty tedious and I feel like TELUS should have me on their payroll for all the time I have spent on the phone with them. I have come to the conclusion that maybe the only way I can maintain my smart home efficiently is by purchasing a better wireless router...maybe a good mesh one... I assume that I would have to keep the TELUS gateway as a modem and to run the optic set-top TV boxes, but was looking for any advice in this regard. Also if anyone had enough experience to recommend which router might serve me best (as a lot of the smart home devices only operate on a 2.4G channel and it is nice to have them on the same channel to help with their integration through some of the integration apps and assistants (i.e. Alexa)).
Finally, if a better router is the way to go, and anyone has experience setting a similar TELUS based network up I would be very appreciative to any helpful hints.


More... (https://forum.telus.com/t5/Internet-Home-Phone/Smart-Home-Issues/m-p/122248#M30215)