wireless
01-14-2022, 09:28 AM
I normally get 3-5 calls from Telus a week.
I want to tell you about the last two Telus phone calls I had TODAY, in hopes that this gets to someone who cares.
11 am
Jason Bautista, Telus Marketing Department
1-866-379-1905
No email address to give me
Promised to put me on the internal do not call list
1 pm Jennifer Jakson / did not know what department she works for
Transferred me to her supervisor Harrieson, Telus Loyalty Department
His English was not very good. When I asked for a phone number, he gave me 508-2977 "loyalty appointment number" And then the kicker, he said, "You are such a lovely girl" to me.
So I asked for his supervisor, and got transferred to:
Janice Harrison in Alberta 1-888-811-2323
She called me "a lovely lady" and then promised to put me on the internal do not call list.
I need you to know that your sales and "loyalty" phone staff are desperately in need of additional training for how to speak to customers.
More... (https://forum.telus.com/t5/Internet-Home-Phone/What-is-a-reasonable-number-of-calls-to-get-from-Telus-a-day/m-p/123325#M30553)
I want to tell you about the last two Telus phone calls I had TODAY, in hopes that this gets to someone who cares.
11 am
Jason Bautista, Telus Marketing Department
1-866-379-1905
No email address to give me
Promised to put me on the internal do not call list
1 pm Jennifer Jakson / did not know what department she works for
Transferred me to her supervisor Harrieson, Telus Loyalty Department
His English was not very good. When I asked for a phone number, he gave me 508-2977 "loyalty appointment number" And then the kicker, he said, "You are such a lovely girl" to me.
So I asked for his supervisor, and got transferred to:
Janice Harrison in Alberta 1-888-811-2323
She called me "a lovely lady" and then promised to put me on the internal do not call list.
I need you to know that your sales and "loyalty" phone staff are desperately in need of additional training for how to speak to customers.
More... (https://forum.telus.com/t5/Internet-Home-Phone/What-is-a-reasonable-number-of-calls-to-get-from-Telus-a-day/m-p/123325#M30553)