Customer service

[wireless]

Hi, where would one go for customer service when your having issues? We sent our internet hub off to get repaired. We did not get our hub back but a different one. I know it is a different one because we have a wifi antenna and this hub does not have a port to connect a wifi antenna. Brought it in to be told that it is ours and when I said that there is not a port for a wifi antenna to be connected, the supervisor said that the wifi antenna is not in the hub but a separate unit. Tried to explain again that it was not out hub but yeah I am here. Need help asap as I am a student doing online courses. Thank you

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