wireless
02-07-2022, 10:01 PM
So looks like Telus is pulling some negative billing adding an Online Security trial to peoples accounts. It was added to my service agreement back in December and I never received notification of the change like I normally do when changes are made to the account.
I had to speak to someone via Chat to get it removed, they insisted it was just a free trial but did confirm that when the trial period ends I would not be removed and I would have been charged the $10 a month fee. Friend on Telus internet had the same thing.
More... (https://forum.telus.com/t5/Internet-Home-Phone/Anyone-else-get-a-trial-for-Online-Security-added-without/m-p/123882#M30691)
I had to speak to someone via Chat to get it removed, they insisted it was just a free trial but did confirm that when the trial period ends I would not be removed and I would have been charged the $10 a month fee. Friend on Telus internet had the same thing.
More... (https://forum.telus.com/t5/Internet-Home-Phone/Anyone-else-get-a-trial-for-Online-Security-added-without/m-p/123882#M30691)