wireless
07-27-2022, 06:08 PM
I am not a current Telus customer but that shouldn't matter. The neighborhood PureFibre installation has left 2 significant holes in my front yard and damage to the public sidewalk.
I attempted to report these issues to Telus nearly 2 months ago. The first time nobody came to address the issues and apparently the service ticket does not exist. Six weeks later I placed a 2nd call and a service technician was dispatched to repair my internet (even though I am not a customer) and needless to say he was not prepared to fill holes and re-seed grass.
My question is: who do I call to get this resolved properly?
More... (https://forum.telus.com/t5/Internet-Home-Phone/PureFibre-Installation-Ground-Repair-Needed/m-p/127738#M31747)
I attempted to report these issues to Telus nearly 2 months ago. The first time nobody came to address the issues and apparently the service ticket does not exist. Six weeks later I placed a 2nd call and a service technician was dispatched to repair my internet (even though I am not a customer) and needless to say he was not prepared to fill holes and re-seed grass.
My question is: who do I call to get this resolved properly?
More... (https://forum.telus.com/t5/Internet-Home-Phone/PureFibre-Installation-Ground-Repair-Needed/m-p/127738#M31747)