Home internet

[wireless]

I was using my home internet and everything was fine all of sudden it stopped, i see green lights but no internet connection on the app it shows the my modem is offline. I live in Vancouver Downtown. I did restart my modem 3 times but didn’t work plz help

More... (https://forum.telus.com/t5/Internet-Home-Phone/Home-internet/m-p/128172#M31848)