wireless
11-20-2022, 01:56 PM
No call back at planned time on a Friday after reporting residential outage. Opened the box from the drop outside my house and seen the outer insulation contracted about 2 inches leaving the optical cable exposed (the problem). So how much to and fro with customer service and unpaid time off from my work (even though outside problem) not to mention downtime without service without monthly bill adjusted will this take for a simple job on an install done 6 months earlier?
More... (https://forum.telus.com/t5/Internet-Home-Phone/The-future-is/m-p/131073#M32518)
More... (https://forum.telus.com/t5/Internet-Home-Phone/The-future-is/m-p/131073#M32518)